Privacy policy

1. Data Collection
Personal data is collected when you visit the website, create an account, make a purchase, or contact customer service. The information collected may include contact details, order and transaction details, account information, correspondence, and technical data such as your IP address and device information.

2. Use of Personal Data
The information collected is used to:

  • Process orders, payments, returns, and refunds
  • Communicate about orders or customer service inquiries
  • Maintain and improve the website
  • Comply with legal requirements
  • Prevent fraud and unauthorized activity

3. Legal Basis for Processing
Personal data is processed on the basis of necessity for the performance of a contract, legal obligations, the company's legitimate interests, or the user's consent where required.

4. Payments
Payments are processed securely by third-party providers. Sensitive payment data is not stored directly by the website operator.

5. Platform and Third-Party Services
The website runs on an e-commerce platform that processes personal data on behalf of the store in accordance with its own privacy standards.

6. Cookies and Tracking Technologies
Cookies and similar technologies are used to ensure the website functions properly, improve the user experience, and analyze traffic. Users can manage cookie settings in their browser.

7. Data Sharing
Personal data is shared only when necessary, including with:

  • Platform providers and service partners
  • Payment providers and fraud prevention services
  • Logistics service providers and carriers
  • Legal or regulatory authorities, when required

Personal data is not sold or rented to third parties. Data may be transferred internationally with appropriate safeguards in place.

8. Data Retention
Personal data is retained only for as long as necessary for operational, legal, or regulatory purposes, after which it is deleted or anonymized.

9. User Rights
Users may exercise rights including:

  • Access to their personal data
  • Correction of inaccurate information
  • Requesting deletion of data
  • Restricting or objecting to processing
  • Data portability
  • Withdrawing consent, where applicable

10. Security Measures
Appropriate technical and organizational measures are used to protect personal data. Complete security cannot be guaranteed.

11. Updates to the Privacy Policy
This Privacy Policy may be updated periodically. New versions take effect upon publication and are available on the website.